NYC Department of Consumer Affairs (DCA)
The New York City Department of Consumer Affairs (DCA) is an agency of the Government of New York City. The Division of Consumer Protection advocates consumers’ interest before legislative and regulatory bodies, mediates and resolves consumer complaints.
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NYC DCWP Sues Tow Truck Operator for Alleged Junk Fees
On May 4, 2026, the New York City Department of Consumer and Worker Protection (DCWP) announced a lawsuit against Instant Recovery Corp., a Bronx-based tow truck operator, for allegedly engaging in predatory practices and purportedly repeatedly violating City law. According to the announcement, the company received “a high volume of complaints” and “DCWP launched an investigation…
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NYC Mayor and DCWP Commissioner Announce First-In-The-Nation Municipal “Click to Cancel” Rule
NYC Mayor Zohran Mamdani and New York City Department of Consumer and Worker Protection (DCWP) Commissioner Samuel Levine have announced a proposed rule designed to strengthen New Yorkers’ “Click to Cancel” consumer rights, cracking down on subscription traps and ensuring consumers can easily cancel automatic renewals and continuous service offers. Following the proposed rule’s publication…
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NYC Mayor Mamdani Administration Holds First Junk Fees Task Force Meeting
On March 18m 2026, the Mamdani Administration held its first Citywide Junk Fees Task Force Meeting at City Hall, an essential component of Mayor Mamdani’s Executive Order 9, to combat hidden junk fees and enforce compliance with the city’s consumer protection laws. Deputy Mayor for Economic Justice Julie Su and Commissioner of the Department of…
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NYC DCWP Alleges Tow Truck Operator Engaged in Predatory and Unlawful Practices
On March 4, 2026, New York City Mayor Mamdani and the New York City Department of Consumer and Worker Protection (DCWP) announced a lawsuit against Instant Recovery Corp., a Bronx-based tow truck operator, for allegedly engaging in predatory practices and repeatedly violating City law. After purportedly receiving a high volume of complaints, DCWP states that…
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Richard Newman Quoted by New York Post on NYC Consumer Protection Law
Consumer protection defense lawyer Richard B. Newman was recently quoted by the New York Post in an article discussing a moving company that has purportedly been “hit by a litany of complaints.” In the article. Mr. Newman states that “[g]enerally speaking, failing to provide the quality of services advertised and using predatory practices can violate…
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NYC DCWP Issues Citywide “Subscription Trap” Compliance Warning to Gyms
On February 19, 2026 Mayor Zohran Kwame Mamdani and the New York City Department of Consumer and Worker Protection (DCWP) announced that it has sent warning notices to 187 gyms and health clubs across the city including Equinox, Planet Fitness and PureGym. The letters urge businesses to comply with state law governing membership cancellations and with the city’s Consumer…
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